Can you smell gas or think you might have a gas leak?

• Open all doors and windows to let the gas escape.
• Check all your gas appliances are switched off.
• Call the 24-hour national gas emergency hotline on
  0800 111 999.
• Do not turn light switches on or off, use doorbells, mobile phones or any other electrical switches.
• Do not smoke, light a match or use any other kind of naked flame.

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If you are worried that fumes containing carbon monoxide are escaping from a gas appliance, then call the 24-hour national gas emergency hotline on 0800 111 999.

Local network operators are responsible for looking after the cables we use to supply your electricity. To report a power cut or a dangerous situation you will need to contact the operator for your area – you can find their number on your statement. However, before phoning them it’s worth checking a few things:

• Check your trip switch to make sure you don’t have a fault with your wiring or an appliance.
• Check if your neighbours are affected – if they are its more than likely there is a problem with the local network and you will need to contact your network operator.

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Call 105 or your local network operator on the number below.